Stephanie Jaynes

Marketing Director Stephanie Jaynes simplifies complex insurance and legal concepts to help home inspectors protect their livelihood and avoid unnecessary risk. Her articles have appeared in publications like the ASHI Reporter, CREIA Inspector Magazine, and the InspectorPro Blog. She’s been a guest on NACHI TV, Spectora Spotlight, The ASHI Online Learning Center, The Successful Home Inspector Podcast, Today’s Home Inspector, and the Home Inspection Authority Podcast. Stephanie received her Bachelor of Arts from Mills College with a major in creative writing and a minor in journalism. She has also earned her Certified Insurance Counselor (CIC) designation from The National Alliance for Insurance Education & Research. Outside of work, Stephanie enjoys trying new recipes and taking walks with her husband and son.

electrical testers for home inspectors

Electrical Testers: Which ones are right for your business?

By Stephanie Jaynes / April 1, 2022

Last year, with the help of Master Electrician Bruce Janczak, The Milwaukee Journal Sentinel inspected 15 single- and two-family rental properties. All but one of the properties had fire hazards and code violations, including improperly installed or unsafe electrical service panels, no grounding or bonding of the electrical service, and improperly grounded or wired receptacles.…

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Zoomed in photo of man standing precariously on old, faded, wooden ladder, showing his brown boots and pantlegs

What’s the best ladder for home inspectors?

By Stephanie Jaynes / March 1, 2022

When it comes to home inspection equipment, few items are as essential as ladders. Needed for most roof inspections, ladders are an important tool. But when ladders come in so many materials, lengths, duties, and varieties, it can be tough to determine which is best for your business. What’s more, choosing a ladder is about…

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top reasons clients file claims

Infographic: Top 10 reasons clients file claims against home inspectors

By Stephanie Jaynes / December 15, 2021

As one of the largest home inspector insurance providers in the nation, we face claims against home inspectors often. After over a decade, we’ve come to find significant patterns in how and why clients file claims against home inspectors. Back in 2018, we discovered that the same types of allegations continue to be common. Because…

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water witching

The Water Witching Home Inspector: A Home Inspection Insurance Claim

By Stephanie Jaynes / December 1, 2021

The following is a real septic claim from our home inspector insurance claim archives. To protect the insured’s identity, all identifiable characteristics—including names, associations, and locations—have been omitted or removed. After a client commissions you for a septic inspection, you face what can be a significant hurdle: finding the system in the first place. Buried…

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carbon monoxide inspection

Carbon Monoxide Inspections: Help clients breathe easier

By Stephanie Jaynes / December 1, 2021

Dizziness, confusion, unconsciousness, and death. These are some of the side effects of prolonged exposure to carbon monoxide (CO). From gas space heaters to leaking chimneys, seeping furnaces to gas stoves, many home systems and components can release CO and adversely affect air quality indoors. Since most CO exposures and poisonings happen during cold weather,…

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home inspector insurance target

Does carrying home inspector insurance make me a target?

By Stephanie Jaynes / November 15, 2021

“Does carrying home inspector insurance make me a target?” As errors and omissions (E&O) and general liability (GL) insurance providers, we get this question from prospective clients all the time. Inspectors are wary of anything and everything that may put them at a greater risk of receiving a claim. And we don’t blame you. Based…

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septic inspection

Septic Inspections: An opportunity for one in every five homes

By Stephanie Jaynes / November 1, 2021

Many home inspectors are wary of what’s lurking beyond the confines of their visual examination. Buried in the ground, septic systems can be one of the last things sellers and buyers consider during real estate transactions. But they don’t have to be. Also known as individual onsite or small community cluster systems, septic systems treat…

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energy audits

Home Energy Audits: Economical in more ways than one

By Stephanie Jaynes / October 1, 2021

In February 2021, severe winter storms triggered a massive electricity generation failure in Texas, resulting in millions of homes and businesses losing power—some for several days. The magnitude of the power outages led to nationwide scrutiny. Why wasn’t the state more prepared for bad weather? Should we expect more crises like this in the future?…

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sewer scope inspections

Sewer Scope Inspections: An investment for your business

By Stephanie Jaynes / September 1, 2021

Home inspectors—may your homeowners and buyers be warned: Having a damaged sewer line can really stink. Unnoticed sewage exposure from broken or blocked lines can expose home dwellers to health hazards, like bacterial, fungal, and parasitic infections. Compromised sewage lines can also wreak havoc on homes, causing flooding, sinkholes, mold, and foundation cracks and shifts.…

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eifs inspections

EIFS Inspections: A Way to Specialize

By Stephanie Jaynes / August 1, 2021

Exterior Insulation and Finish Systems (EIFS), or synthetic stucco, is a multi-layered exterior finish that gives homes curb appeal and additional insulation. Popularized in the United States in the 1980s, EIFS once did 30 percent of its business in the residential market. According to Walls & Ceilings Magazine, the EIFS market segment for residential construction…

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yellow inner tube in pool - pool inspections

Pool Inspections: A growing industry

By Stephanie Jaynes / July 1, 2021

Pandemic buying: It’s a term coined by the media to describe consumers’ changed purchasing habits during the coronavirus health crisis. From a surge of online shopping to runs on toilet paper, Americans have spent money in both practical and unexpected ways to cope with an uncertain time. One industry that COVID-19 has spurred: swimming pools.…

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preliminary buyer walkthroughs

Preliminary Buyer Walkthroughs: What You Need to Know

By Stephanie Jaynes / June 1, 2021

While mortgage rates sit at historic lows, not all bodes well for house hunters. Potential buyers nationwide face low housing inventory and subsequently high prices, leaving many to wonder how they’ll ever secure their dream homes. And, eager to avoid bidding wars with other hopefuls, buyers’ real estate agents suggest that their clients pursue an…

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