Business

Recently, a real estate agent, representing a former mutual client, contacted Jon Bolton of The Inspectagator in Florida, claiming that his team had “ruined” the client’s gutters. The agent sent a photograph of a dent in the gutters and a demand that the inspection company pay to install new ones. The inspector who had surveyed…

For the past two decades, home inspectors have been inspecting using thermal imaging. By examining the heat given off by various property systems and components, many inspectors have discovered roof leaks, electrical issues, structural defects, and insulation anomalies. However, thermal imaging still isn’t commonplace. Due to the technology’s expense and imperfections, many inspectors have opted…

Every business experiences highs and lows. Your home inspection business is no exception—especially if you’ve built it from the ground up. The lows can be daunting, but they don’t have to be a stumbling block to your success. There are steps you can take to not only mitigate potential losses and keep profits coming in…

Whether you’re just now entering the home inspection industry or have been an inspector for years, establishing and maintaining your own business is no small feat. One of the most common questions we receive from new or growing inspection companies is what type of business entity they should create. In this article, we hope to…

Radon: the colorless, odorless gas emitted into the air by the radioactive element, radium, as it breaks down in soil, rock, and water. Typically, radon penetrates buildings through small cracks or openings in foundations undetected. And, once radon has entered a property, the radon may be trapped inside. In fact, this is what home inspectors…

An inspection client alleged that their home inspector failed to uncover major roof, plumbing, and sump pump issues. She demanded that the inspector refund the inspection and give her instructions to file a $20,000 claim against his insurance provider, us. Upon investigation, our claims team determined that the claimant’s allegation was among the 80 percent…

In Part 2 of a two-part series on drone inspections, we discuss how to avoid drone-related claims. Start with Part 1 to learn why and how home inspectors are using drones to better serve inspection clients. Read it here. Last year, in an article for the Wall Street Journal (WSJ), Nick Gromicko, founder of the…

This is Part 1 of a two-part series on drone inspections. Be sure to tune in February 15th to learn five ways to avoid drone-related claims. Before drones gained popularity in the industry, Jon Bolton of The Inspectagator in Florida had an inspection of a two-story property. He couldn’t get up on the roof without an extension…

Many of you are desperate for hiring tips for your home inspection business. After all, in a niche industry like home inspections and in a nation at 3.9 percent unemployment, it can be tough to find talent. But for many U.S. home inspectors, hiring is a must. Let your inspection business run understaffed and you…

We’ve discussed how to set expectations with inspection clients in the past. You know that appropriate expectations are essential for mitigating risk and ensuring client satisfaction. But do you have a good understanding of what you need to explain and how? In this article, we continue our series of interviews with recent home buyers. We…