Stephanie Jaynes
Marketing Director Stephanie Jaynes simplifies complex insurance and legal concepts to help home inspectors protect their livelihood and avoid unnecessary risk. Her articles have appeared in publications like the ASHI Reporter, CREIA Inspector Magazine, and the InspectorPro Blog. She’s been a guest on NACHI TV, Spectora Spotlight, The ASHI Online Learning Center, The Successful Home Inspector Podcast, Today’s Home Inspector, and the Home Inspection Authority Podcast. Stephanie received her Bachelor of Arts from Mills College with a major in creative writing and a minor in journalism. She has also earned her Certified Insurance Counselor (CIC) designation from The National Alliance for Insurance Education & Research. Outside of work, Stephanie enjoys trying new recipes and taking walks with her husband and sons.
Quick Summary: Home inspectors offer septic inspections to protect clients from surprise damage, costly repairs, contamination risks, and liability. This article explains how septic systems work, what home inspectors look for during a septic inspection, what investments these services require, and how to protect your business from septic inspector insurance claims. One California family was…
Quick Summary: InspectorPro Insurance’s case study recounts a homeowner who found signs of mold in her house, hired a separate home mold specialist to conduct a mold survey, and demanded $30,000 for mold testing and remediation. This mold claim example shows how proper agreement clauses and addendums, use of pre-claims assistance, thorough re-inspections, and mold…
Quick Summary: Many clients will ask to make last-minute, onsite changes to your inspection scope after they’ve signed your pre-inspection agreement. This article explains why clients add or remove services mid-inspection and why making changes without adding an addendum to a contract puts your business at risk. We tell you how to amend an agreement…
Quick Summary: InspectorPro explains how dispute resolution clauses in contracts help facilitate more favorable dispute resolution processes for home inspectors. Explore why it’s beneficial to know where, how, and by whom disputes will be resolved, and learn from a real claim example. The following is a real home inspection claim resolved with a dispute resolution…
Quick Summary: A severability clause protects home inspectors’ pre-inspection agreements from being invalidated in court if one clause is deemed unenforceable. InspectorPro Insurance shares examples, explains why these clauses are necessary and what limitations they have, and addresses other common severability questions. Sometimes, courts can take issue with one or multiple provisions in a business…
Quick Summary: In this case study, a home inspector seamlessly navigated a $100,000 errors and omissions claim with ease, thanks to his photos and his robust model service agreement from InspectorPro Insurance. InspectorPro breaks down how the claim began, why his pre-inspection agreement was such a powerful asset, and how to get your own. The…
Quick Summary: From day one, every home inspector needs insurance. This article covers why you need coverage immediately, what types of insurance new home inspectors need, how to choose the right limits, and how to get coverage working for a multi-inspector firm. We also talk how to get low-cost insurance for your first 90 days…
Quick Summary: Your first 90 days as a home inspector can make or break your success journey in this competitive industry. To succeed at being a good home inspector, you can start by: When inspecting a foundation, you know what to look for: cracks, water damage, and pests, to name a few. But as you…
Welcome to the Inspection Insider. Here, seasoned home inspectors share their expertise and experience to help you improve your own inspections. For decades, homebuyers accepted standard inspections as the norm. But that’s changing. A growing number of buyers—especially from the Millennial and Gen Z generations—are asking tougher questions, doing their own research, and demanding more…
Welcome to the Inspection Insider. Here, seasoned home inspectors share their technical expertise and experience to help you improve your own inspections. Fiber cement siding has become a favored material for residential exteriors due to its durability against the elements, resistance to pests, and capability to mimic traditional wood or stucco finishes. Nonetheless, despite its…
Help, a homeowners insurance company is asking for my inspection report! “I completed an inspection last week, and the customer has an insurance agent pricing homeowners insurance for them. The insurance company wants my inspection report. They also sent me a form requesting me to sign off on HVAC, electrical, plumbing, and roofing, stating all…
Welcome to the Inspection Insider. Here, seasoned home inspectors share their technical expertise and experience to help you improve your own inspections. When homeowners think about fire safety, their minds often turn to the kitchen, faulty wiring, or space heaters. Rarely does anyone consider the laundry room a potential threat. Yet one of the most…