Stephanie Jaynes
Marketing Director Stephanie Jaynes simplifies complex insurance and legal concepts to help home inspectors protect their livelihood and avoid unnecessary risk. Her articles have appeared in publications like the ASHI Reporter, CREIA Inspector Magazine, and the InspectorPro Blog. She’s been a guest on NACHI TV, Spectora Spotlight, The ASHI Online Learning Center, The Successful Home Inspector Podcast, Today’s Home Inspector, and the Home Inspection Authority Podcast. Stephanie received her Bachelor of Arts from Mills College with a major in creative writing and a minor in journalism. She has also earned her Certified Insurance Counselor (CIC) designation from The National Alliance for Insurance Education & Research. Outside of work, Stephanie enjoys trying new recipes and taking walks with her husband and sons.
Quick Summary: Home inspection pictures serve as key evidence to help protect inspectors from frivolous claims. In this article, we go over which inspection photos to take to manage risk. In North Carolina, a home inspector performed an inspection on a property that had been vacant for about 18 months. During the home inspection, the…
Quick Summary: New construction home inspections are independent quality checks that go beyond municipal codes. While some builders treat third-party inspectors as an unwelcome intrusion, the relationship doesn’t have to be adversarial. Inspectors who show up credentialed, communicate proactively, and report honestly tend to earn builder trust over time. InspectorPro Insurance gives inspectors eight tips…
Quick Summary: InspectorPro explores the differences between certificate holders vs. additional insureds, the risks of having too many additional insureds, and how to protect your policy. Imagine: Your daughter is getting married. You plan an intimate luncheon for close relatives and friends to celebrate. Your daughter is excited–a bit too excited. As she tells people…
Quick Summary: Many home inspectors refer clients and agents to subcontractors to perform specialty services outside their scope. When making referrals, inspectors need strong subcontracting agreements to avoid insurance claims and reputational damage. InspectorPro Insurance offers a legally vetted subcontracting agreement free of charge. The following is a real home inspection claim from our archives.…
Quick Summary: Mold is one of the most feared and litigated issues in real estate, making mold sampling a valuable add-on service for home inspectors. This article explores why some choose to offer home inspection mold detection, what investments are involved, and how to limit liability. It also covers the insurance endorsements you need to…
Quick Summary: Home inspectors offer septic inspections to protect clients from surprise damage, costly repairs, contamination risks, and liability. This article explains how septic systems work, what home inspectors look for during a septic inspection, what investments these services require, and how to protect your business from septic inspector insurance claims. One California family was…
Quick Summary: InspectorPro Insurance’s case study recounts a homeowner who found signs of mold in her house, hired a separate home mold specialist to conduct a mold survey, and demanded $30,000 for mold testing and remediation. This mold claim example shows how proper agreement clauses and addendums, use of pre-claims assistance, thorough re-inspections, and mold…
Quick Summary: Many clients will ask to make last-minute, onsite changes to your inspection scope after they’ve signed your pre-inspection agreement. This article explains why clients add or remove services mid-inspection and why making changes without adding an addendum to a contract puts your business at risk. We tell you how to amend an agreement…
Quick Summary: InspectorPro explains how dispute resolution clauses in contracts help facilitate more favorable dispute resolution processes for home inspectors. Explore why it’s beneficial to know where, how, and by whom disputes will be resolved, and learn from a real claim example. The following is a real home inspection claim resolved with a dispute resolution…
Quick Summary: A severability clause protects home inspectors’ pre-inspection agreements from being invalidated in court if one clause is deemed unenforceable. InspectorPro Insurance shares examples, explains why these clauses are necessary and what limitations they have, and addresses other common severability questions. Sometimes, courts can take issue with one or multiple provisions in a business…
Quick Summary: In this case study, a home inspector seamlessly navigated a $100,000 errors and omissions claim with ease, thanks to his photos and his robust model service agreement from InspectorPro Insurance. InspectorPro breaks down how the claim began, why his pre-inspection agreement was such a powerful asset, and how to get your own. The…
Quick Summary: From day one, every home inspector needs insurance. This article covers why you need coverage immediately, what types of insurance new home inspectors need, how to choose the right limits, and how to get coverage working for a multi-inspector firm. We also talk how to get low-cost insurance for your first 90 days…