Stephanie Jaynes

Marketing Director Stephanie Jaynes simplifies complex insurance and legal concepts to help home inspectors protect their livelihood and avoid unnecessary risk. Her articles have appeared in publications like the ASHI Reporter, CREIA Inspector Magazine, and the InspectorPro Blog. She’s been a guest on NACHI TV, Spectora Spotlight, The ASHI Online Learning Center, The Successful Home Inspector Podcast, Today’s Home Inspector, and the Home Inspection Authority Podcast. Stephanie received her Bachelor of Arts from Mills College with a major in creative writing and a minor in journalism. She has also earned her Certified Insurance Counselor (CIC) designation from The National Alliance for Insurance Education & Research. Outside of work, Stephanie enjoys trying new recipes and taking walks with her husband and son.

water witching

The Water Witching Home Inspector: A Home Inspection Insurance Claim

By Stephanie Jaynes / December 1, 2021

The following is a real septic claim from our home inspector insurance claim archives. To protect the insured’s identity, all identifiable characteristics—including names, associations, and locations—have been omitted or removed. After a client commissions you for a septic inspection, you face what can be a significant hurdle: finding the system in the first place. Buried…

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carbon monoxide inspection

Carbon Monoxide Inspections: Help clients breathe easier

By Stephanie Jaynes / December 1, 2021

Dizziness, confusion, unconsciousness, and death. These are some of the side effects of prolonged exposure to carbon monoxide (CO). From gas space heaters to leaking chimneys, seeping furnaces to gas stoves, many home systems and components can release CO and adversely affect air quality indoors. Since most CO exposures and poisonings happen during cold weather,…

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home inspector insurance target

Does carrying home inspector insurance make me a target?

By Stephanie Jaynes / November 15, 2021

“Does carrying home inspector insurance make me a target?” As errors and omissions (E&O) and general liability (GL) insurance providers, we get this question from prospective clients all the time. Inspectors are wary of anything and everything that may put them at a greater risk of receiving a claim. And we don’t blame you. Based…

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septic inspection

Septic Inspections: An opportunity for one in every five homes

By Stephanie Jaynes / November 1, 2021

Many home inspectors are wary of what’s lurking beyond the confines of their visual examination. Buried in the ground, septic systems can be one of the last things sellers and buyers consider during real estate transactions. But they don’t have to be. Also known as individual onsite or small community cluster systems, septic systems treat…

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energy audits

Home Energy Audits: Economical in more ways than one

By Stephanie Jaynes / October 1, 2021

In February 2021, severe winter storms triggered a massive electricity generation failure in Texas, resulting in millions of homes and businesses losing power—some for several days. The magnitude of the power outages led to nationwide scrutiny. Why wasn’t the state more prepared for bad weather? Should we expect more crises like this in the future?…

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sewer scope inspections

Sewer Scope Inspections: An investment for your business

By Stephanie Jaynes / September 1, 2021

Home inspectors—may your homeowners and buyers be warned: Having a damaged sewer line can really stink. Unnoticed sewage exposure from broken or blocked lines can expose home dwellers to health hazards, like bacterial, fungal, and parasitic infections. Compromised sewage lines can also wreak havoc on homes, causing flooding, sinkholes, mold, and foundation cracks and shifts.…

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eifs inspections

EIFS Inspections: A Way to Specialize

By Stephanie Jaynes / August 1, 2021

Exterior Insulation and Finish Systems (EIFS), or synthetic stucco, is a multi-layered exterior finish that gives homes curb appeal and additional insulation. Popularized in the United States in the 1980s, EIFS once did 30 percent of its business in the residential market. According to Walls & Ceilings Magazine, the EIFS market segment for residential construction…

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yellow inner tube in pool - pool inspections

Pool Inspections: A growing industry

By Stephanie Jaynes / July 1, 2021

Pandemic buying: It’s a term coined by the media to describe consumers’ changed purchasing habits during the coronavirus health crisis. From a surge of online shopping to runs on toilet paper, Americans have spent money in both practical and unexpected ways to cope with an uncertain time. One industry that COVID-19 has spurred: swimming pools.…

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preliminary buyer walkthroughs

Preliminary Buyer Walkthroughs: What You Need to Know

By Stephanie Jaynes / June 1, 2021

While mortgage rates sit at historic lows, not all bodes well for house hunters. Potential buyers nationwide face low housing inventory and subsequently high prices, leaving many to wonder how they’ll ever secure their dream homes. And, eager to avoid bidding wars with other hopefuls, buyers’ real estate agents suggest that their clients pursue an…

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mortgage field services

Mortgage Field Services: A way to diversify and prepare for retirement

By Stephanie Jaynes / June 1, 2021

You perform your inspection. Your clients negotiate with the sellers and land on a price. Just a few weeks later, your clients are moving into their new home. Happily ever after, right? Not always. Sometimes, homeowners can’t make their loan payments. And when their loans default, the bank may send someone out to confirm that…

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using drones for inspections

Using drones for home inspections: Should you?

By Stephanie Jaynes / May 1, 2021

Unlike other ancillary services, drone inspection services are not a means of providing substantial additional income to your home inspection business. In fact, the inspectors we interviewed rarely charge for drone inspections, if they charge at all, and most of our interviewees use their drones during 15 percent of their home inspections or less. As…

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pest inspections

Pest Inspections: An additional revenue source for your business

By Stephanie Jaynes / April 1, 2021

American homeowners aren’t living alone. Whether homeowners know it or not, they share their homes with uninvited guests, like termites, rodents, or bats—the three vermin about which homeowners express the most concern. That’s where pest inspections come in. Why inspectors inspect for pests. When asked why they offer pest inspections, the home inspectors we interviewed…

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