Case Studies

Note: This home inspection insurance claim article was originally published on the InspectorPro website on July 1, 2019. The ASHI Reporter reprinted the article on December 1, 2019. See what the story looks like in print at the end of the article. The following is a real home inspection insurance claim from our insurance claim…

The following is a real general liability insurance claim from our insurance claim archives. In order to protect the insured’s identity, all identifiable characteristics—including names, associations, and locations—have been omitted or removed. While performing a routine inspection, a home inspector stumbled upon a common problem: Some of the seller’s belongings were inhibiting him from performing…

Note: This home inspection insurance claim article was originally published on the InspectorPro website on July 1, 2018. The ASHI Reporter reprinted the article on October 1, 2019. See what the story looks like in print at the end of the article. The following is a real home inspection insurance claim from our archives. To…

Note: This home inspection pre-claim article was originally published on the InspectorPro website on July 1, 2018. The ASHI Reporter reprinted the article on October 1, 2019. See what the story looks like in print at the end of the article. The following is a real home inspection insurance pre-claim from our archives. To protect the…

The following is a real home inspection insurance pre-claim from our insurance claim archives. In order to protect the insured’s identity, all identifiable characteristics—including names, associations, and locations—have been omitted or removed. A year after their inspection, a client began to perform renovations to their recently purchased property. Upon removing some exterior siding by the…

The following is a real home inspector general liability pre-claim from our archives. The inspector has given us permission to reveal his identity and to use direct quotes from our post-pre-claim interview. Pre-claims assistance is exactly what it sounds like: It’s free help responding to unhappy clients in a way that may prevent said clients from…

This past October, home inspector Randy Sipe approached us, his insurance provider, to ask if he could write an article for our readers. After nearly 20 years of inspecting claims-free, Sipe had received a meritless allegation. Sipe wanted to share his firsthand experience with a frivolous lawsuit to encourage his peers—particularly those who believe they’re…

The following is a real home inspector errors and omissions insurance claim from our archives. In order to protect the insured’s identity, all identifiable characteristics—including names, associations, and locations—have been omitted or removed. The Complaint Nearly two years after the original inspection date, Marty Shaw received a call from a home inspection client. The client,…