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Home Inspector Closes Business, Then Receives Claim: A Case Study

May 15, 2020
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The following is a real home inspection insurance claim from our insurance claim archives. To protect the insured’s identity, all identifiable characteristics—including names, associations, and locations—have been omitted or removed. Eighteen months after their inspection, a home inspection client found a plumbing leak on their property. Almost a year later, another leak in a different…

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Your Pre-Inspection Agreement: Dispute Resolution

May 1, 2020
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One of our home inspectors received that laundry list just six months after he performed an inspection. The claimant, who prepared his letter with quotes from the ASHI Standard of Practice and pictures taken during and after the inspection, alleged that it would cost $25,000 to repair the property’s issues and that the inspector should…

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Pre-Claims Assistance: The FAQs

May 1, 2020
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“I was a little bit skeptical of using [a pre-claims assistance program] at first because—with all insurance, not just home inspection [insurance]—I felt like it might come back to bite me,” Scott Frey of PRC-Home Inspections in Ohio told us in a recent interview. Frey isn’t alone. Many home inspectors have concerns about reporting incidents…

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The Bulging Wall: A Home Inspection Insurance Claim

Apr 15, 2020
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The following is a real home inspection insurance claim from our insurance claim archives. To protect the insured’s identity, all identifiable characteristics—including names, associations, and locations—have been omitted or removed. “In March, I had a home inspection done by Ron Howard, who is insured by you. I moved into my home in May. In July,…

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Funniest Home Inspection Stories 2020

Apr 15, 2020
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Thanks to all who celebrated National Home Inspection Month with us by entering or voting for our third annual funny home inspection story contest. Inspectors have some hilarious moments in the field, and we’re glad to have the opportunity to share them. We are pleased to announce our 2020 contest winners. They received $250, $100,…

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Your Pre-Inspection Agreement: Limitation of Liability

Apr 1, 2020
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Almost a year after performing the inspection in question, a home inspector received an attorney demand letter for $4,600. Through their lawyer, the inspector’s client argued that their home had “defective roofing which should have been detected in the home inspection.” The claimant wanted to be reimbursed for replacing their roof and repairing damage to…

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Infrared Cameras: Redefining the visual, non-invasive home inspection

Apr 1, 2020
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For the past two decades, home inspectors have been inspecting using thermal imaging. By examining the heat given off by various property systems and components, many inspectors have discovered roof leaks, electrical issues, structural defects, and insulation anomalies. However, thermal imaging still isn’t commonplace. Due to the technology’s expense and imperfections, many inspectors have opted…

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6 Strategies to Succeed When Business is Slow

Mar 24, 2020
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Every business experiences highs and lows. Your home inspection business is no exception—especially if you’ve built it from the ground up on your own. The lows can be daunting, but they don’t have to be a stumbling block to your success. There are steps you can take to not only mitigate potential losses and keep…

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How to be a unicorn: A guide to differentiating your home inspection business

Mar 15, 2020
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In our Inspector Spotlight series, we take a closer look at individual inspectors making an impact on the inspection industry. “Unicorn Squad: We know that it’s the most ridiculous name on the planet. It’s kind of a joke. I mean, none of us were ever into unicorns before this. But it became this symbol of…

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Your Pre-Inspection Agreement: Exclusions

Mar 1, 2020
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Exclusions are items of risk specifically not covered by a contract to avoid excessive liability. In pre-inspection agreements, exclusions limit or eliminate your responsibility to inspect for certain defects or examine certain systems and components. By outlining the conditions and circumstances your inspection does not cover within your agreement, you can better serve your clients…

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