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When Michelle Shishilla of Honor Services in Florida received a complaint regarding mold behind wallpaper, she knew her inspection company wasn’t at fault. They had offered mold testing, and the client had refused it. Plus, a visual, non-invasive inspection can’t find mold behind wallpaper. “In our mind, we were covered six ways from Sunday. We…
Read MoreWhat damage can a drone cause when it collides with a person? According to an article by Popular Mechanics, the answer is that it depends. In an 18-month long study by the Alliance for System Safety of UAS through Research Excellence (ASSURE), researchers flew drones into and dropped drones onto crash dummies and cadavers to…
Read MoreWhile inspecting the attic of a condominium, a home inspector noticed that the vent pipe from the stove was not connected. Stepping closer to photograph the defect, the inspector accidentally stepped on a plastic fire sprinkler line. The line broke, unleashing 150 pounds of water flow. The inspector immediately called the fire department to shut…
Read MoreOver a year after their inspection, one of our insured home inspectors received a letter from an attorney. The attorney alleged that the inspector was negligent in performing his clients’ home inspection and failed to identify multiple defects. The letter demanded that the inspector pay the cost of repairs to multiple areas of the property.…
Read MoreRecently, a real estate agent, representing a former mutual client, contacted Jon Bolton of The Inspectagator in Florida, claiming that his team had “ruined” the client’s gutters. The agent sent a photograph of a dent in the gutters and a demand that the inspection company pay to install new ones. The inspector who had surveyed…
Read MoreThe following is a real home inspection insurance claim from our insurance claim archives. To protect the insured’s identity, all identifiable characteristics—including names, associations, and locations—have been omitted or removed. Eighteen months after their inspection, a home inspection client found a plumbing leak on their property. Almost a year later, another leak in a different…
Read MoreOne of our home inspectors received that laundry list just six months after he performed an inspection. The claimant, who prepared his letter with quotes from the ASHI Standard of Practice and pictures taken during and after the inspection, alleged that it would cost $25,000 to repair the property’s issues and that the inspector should…
Read More“I was a little bit skeptical of using [a pre-claims assistance program] at first because—with all insurance, not just home inspection [insurance]—I felt like it might come back to bite me,” Scott Frey of PRC-Home Inspections in Ohio told us in a recent interview. Frey isn’t alone. Many home inspectors have concerns about reporting incidents…
Read MoreThe following is a real home inspection insurance claim from our insurance claim archives. To protect the insured’s identity, all identifiable characteristics—including names, associations, and locations—have been omitted or removed. “In March, I had a home inspection done by Ron Howard, who is insured by you. I moved into my home in May. In July,…
Read MoreThanks to all who celebrated National Home Inspection Month with us by entering or voting for our third annual funny home inspection story contest. Inspectors have some hilarious moments in the field, and we’re glad to have the opportunity to share them. Our 2020 contest winners received $250, $100, and $50 in Amazon gift cards…
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