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Case Studies

A close-up photo of a dictionary entry for “gross negligence” with surrounding words blurred out. Gross negligence for home inspectors and inspection scope play key roles in this case study.

$100,000 to $0: A Home Inspector E&O Insurance Claim

January 15, 2025
A colony flies across a sunset sky, presumably fleeing to a bat-infested house like in this bats in the attic case study.

Bats in the Attic: A Cautionary Tale for Home Inspectors

November 15, 2024
As if locating clogged sewer drains after the home inspection, two people insert a sewer scope down a drain while watching the scope’s footage.

Clogged Sewer Drains After the Home Inspection: An Inspection Agreement Success Story

October 15, 2024
Roof repair costs shown with zoomed-in roof shingles, a hammer, and nails, highlighting a case where a home inspector missed a leaking roof.

Home Inspector Missed Leaking Roof: What Happened and What You Can Learn

September 15, 2024
Two men with judgmental expressions leaning over a fence display the role of a nosy neighbor or interfering seller at a home inspection, as seen in this small claims court defense story.

The Interfering Seller: A Small Claims Court Defense Story

June 15, 2024
Water pipe frozen as one would see during a cold weather winter home inspection, with water exploding from a break in the pipe.

“Freeze” Things Happen: A Claim From a Home Inspection in Winter

December 1, 2023
Zoomed-in image of a person wearing a collared blue shirt and using a laptop and phone. Person is signing a floating graphic, implying a digital home inspection agreement signature or e-signature.

Get It Signed: Why your clients must sign a contract before the home inspection.

October 1, 2023
Basement laundry room with at least an inch of water covering the floor, and signs of water damage where the walls meet the floor. Illustrating the kind of flooding discussed in this water damage claim.

It’s Coming from the Walls! A Home Inspection Water Damage Claim

July 1, 2023
Is your client past due on a foundation inspection claim?

Past Due: A Home Inspector Foundation Inspection Claim

May 1, 2023
Magnifying glass hovering over wood, revealing up-close termites through a termite inspection.

Termites, Termites Everywhere: A Termite Inspection Case Study

February 15, 2023
Boots and lower pantlegs of person standing in water, presumably in a room flooded by an issue like a burst water pressure pipe (like in this claim)

Elevated Flood Pressure: A Home Plumbing Inspection Claim

November 1, 2022
Watch Your Step - A Condo Inspection Claim

Watch Your Step: A Condo Inspection Claim

August 15, 2022