Is your complaint a pre-claim?
A pre-claim is any complaint that doesn’t meet the definition of a claim yet. Here at InspectorPro, our policy defines a claim as a written demand for money. That demand doesn’t need to be a formal lawsuit; it could be as simple as a text or an email. While written or verbal demands for insurance information are not technically claims by the policy definition, state insurance department regulations require carriers to treat them as intent to make a claim. Therefore, demands for insurance information may not be eligible for pre-claims assistance.
If there’s already been a demand for money or insurance information, your responsibility now is to report the claim to your insurance company. To do so, please complete the Notice of Claim form instead.