Posts

Military veteran finds joy in educating home buyers

Jan 15, 2019
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Welcome to our first home inspector profile. In our new series of profiles, we take a closer look at individual inspectors making an impact on the inspection industry. For military veteran Bronson Anderson, it was difficult to transition from military service to the private world. A former infantryman in Iraq, there were not many ways…

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Claim 5: Plumbing

Jan 1, 2019
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Last fall, one of our home inspectors received a claim alleging that he failed to identify the existence of polybutylene pipes during his inspection of a condominium two months earlier. The property did, in fact, have polybutylene pipes. However, the pipes were located in the attic, which was not included within the scope of the…

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Top 5 Claims Against Home Inspectors

Jan 1, 2019
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Last year, we published an article featuring the top five claims home inspectors face each year and what you can do to mitigate your risk. One year later, those allegations—water damage, roof issues, foundation defects, mold, and plumbing problems—continue to be common. We revisit each claim type by looking at recent claims from our archives…

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Inspection assets: How to store inspection contracts, reports, photos, and videos

Dec 15, 2018
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In Massachusetts, claimants alleged that a home inspector missed over $30,000 in property damages. According to the claimants, the inspector failed to identify a bow in the exterior wall along with resulting water, structural, and pest damage. The crawlspace that exhibited most of the issues was inaccessible at the time of the inspection, and the…

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Claim 4: Mold

Dec 1, 2018
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Even if you’re not inspecting for mold—but especially if you are—it’s important to know how to avoid a mold claim. Why are mold claims common? Regardless of whether or not you decide to perform mold screenings, clients can file mold claims against you. Mold claims are the fourth most common type of allegation against home…

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Why you need an arbitration clause in your pre-inspection agreement

Nov 15, 2018
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Over a year after their inspection, one of our insureds received a letter from an attorney. The attorney alleged that the insured was negligent in performing the home inspection and failed to identify multiple defects. The letter demanded that the insured pay to cover the cost of repairs to multiple areas of the property. These…

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Claim 3: Foundation Damage

Nov 1, 2018
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Note: The Managing Risk column reviews the most common allegations in the industry and provides tips to make inspectors better equipped to prevent claims. Foundation claims are the third most common allegation against home inspectors. However, because foundations are literally the base upon which every home rests, foundation damage claims are also one of the…

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Top 3 pest claims against home inspectors

Oct 15, 2018
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  American homeowners aren’t living alone. They share their homes with family. They share their homes with pets. And, whether homeowners know it or not, they share their homes with uninvited guests that lead to the top 3 pest claims against home inspectors. Pests and the American household Insects, spiders, and other pests dwell right…

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Claim 2: Roof Damage

Oct 1, 2018
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  Second only to general water damage claims, roof damage claims—especially ones alleging roof leaks—are one of the most common claims against home inspectors. Why is roof damage common? Depending on its material, a typical roof lasts from 20 to 30 years before it needs to be replaced. However, it’s common for roofs to require…

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Additional Insured Endorsements: How to protect your business when you refer clients to outside inspectors or contractors

Oct 1, 2018
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Try as you may, you can’t always be a one-stop shop. Maybe your inspection business is still small, so you don’t offer many additional services beyond the basic inspection. Or maybe your client needs something that goes beyond the Standard of Practice (SOP).1 Regardless, if you’re unable to meet a client’s needs in-house, you’re likely to…

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