Posts

The Furnace of Affliction: A Home Inspection Insurance Claim

Apr 15, 2018
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The following is a real home inspector errors and omissions insurance claim from our archives. In order to protect the insured’s identity, all identifiable characteristics—including names, associations, and locations—have been omitted or removed. The Complaint Nearly two years after the original inspection date, Marty Shaw received a call from a home inspection client. The client,…

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Endorsements: Spend money to make money in your home inspection business

Apr 1, 2018
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To some degree, every home inspector has followed the old adage, “You have to spend money to make money.” Most home inspectors have paid for certification and training courses, licensing and business registration fees, and inspection tools and equipment. However, some inspectors take their spending to another level by adding additional services to their inspection…

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Mitigating risk through communication

Mar 15, 2018
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“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” – Tony Robbins, American motivational speaker and writer in Unlimited Power: The New Science of Personal Achievement As addressed in our last article, which discussed…

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How to work with more realtors

Mar 1, 2018
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Wondering how to start working with more agents? We asked brokers for the qualifications they seek and inspectors for the strategies they employ. But before we get into tips for home inspection marketing to realtors, let’s establish why such marketing may be beneficial. Why work together Research suggests that home inspector-realtor relationships benefit inspectors. According…

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How to handle THAT customer: Resolving complaints against your home inspection business

Feb 15, 2018
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If you’ve been in business long enough, it’s happened to you: You’ve received a complaint from a customer. Whether their grievance was warranted or highly exaggerated, it can be tough to know how to respond. However, resolving complaints against your home inspection business should be a top priority. According to the White House Office of…

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4 Ways to (Re)Choose Your Limits

Feb 1, 2018
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Some things in life you only need to choose once. Insurance limits for your home inspection business aren’t one of those things. As your business changes, your insurance needs may expand. So it’s important to know your options and when to adjust. And for those of you buying insurance for the first time, it’s just…

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E&O vs General Liability: What they are and why you need both

Jan 15, 2018
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Whether you just got your license or you’ve been inspecting for 25 years, you’ve probably heard fellow home inspectors debate whether insurance is a worthwhile investment. Some argue that the cost of most complaints is less than what you’d pay for continuous insurance coverage. Others argue that inspecting uninsured isn’t worth the risk since one…

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How to avoid a mold claim

Jan 1, 2018
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A possible health risk and a costly issue to fix, mold deters many potential home buyers away from otherwise great finds. Others who buy only to find mold later frequently look for someone to blame, leaving you, the inspector, with a sizable target on your back. So even if you’re not inspecting for mold—and especially…

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Behind the “Pre” in Pre-Inspection Agreement

Dec 1, 2017
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Statistics continue to suggest that the United States becomes more lawsuit-happy each year. The home inspection industry is no exception as inspectors continue to receive allegations of negligence and misrepresentation. Because potential lawsuits continue to threaten inspection businesses, it’s crucial that every home inspector get their pre-inspection agreement signed before each inspection. For most of you,…

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3 Ways Your Deductible Determines What You Spend and When

Nov 1, 2017
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Why bother weighing options when choosing your deductible? Your deductible affects not only your insurance coverage but your bottom line. So before you write your insurance company a check, it’s worth considering your deductible’s role in the price you pay. Here are three ways your deductible determines what you spend and when. Simple Deductible vs. Self-Insured…

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