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Claim 7: Pests

Mar 1, 2019
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Note: The following is a condensed version of a longer article, which we created for The Managing Risk column. The column reviews the most common allegations in the industry and provides tips to make inspectors better equipped to prevent claims. For the full version, read the original here. Over two years after performing a home and pest inspection,…

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Top 5 ways to protect your business from drone-related claims

Feb 15, 2019
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In Part 2 of a two-part series on drone inspections, we discuss how to avoid drone-related claims. Start with Part 1 to learn why and how home inspectors are using drones to better serve inspection clients. Read it here. Last year, in an article for the Wall Street Journal (WSJ), Nick Gromicko, founder of the…

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Claim 6: Structural Damage

Feb 1, 2019
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Note: The Managing Risk column reviews the most common allegations in the industry and provides tips to make inspectors better equipped to prevent claims. In a recent claim, claimants alleged that a home inspector failed to detect structural deficiencies in the property. The claimants alleged that the inspector failed to identify that the wrong sized…

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Bird's-Eye View: Why home inspectors are trading apologies for drones

Feb 1, 2019
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This is Part 1 of a two-part series on drone inspections. Be sure to tune in February 15th to learn five ways to avoid drone-related claims. Before drones gained popularity in the industry, Jon Bolton of The Inspectagator in Florida had an inspection of a two-story property. He couldn’t get up on the roof without an extension…

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Military veteran finds joy in educating home buyers

Jan 15, 2019
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Welcome to our first home inspector profile. In our new series of profiles, we take a closer look at individual inspectors making an impact on the inspection industry. For military veteran Bronson Anderson, it was difficult to transition from military service to the private world. A former infantryman in Iraq, there were not many ways…

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Claim 5: Plumbing

Jan 1, 2019
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Note: The Managing Risk column reviews the most common allegations in the industry and provides tips to make inspectors better equipped to prevent claims. Last fall, one of our home inspectors received a claim alleging that he failed to identify the existence of polybutylene pipes during his inspection of a condominium two months earlier. The…

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Top 5 Claims Against Home Inspectors

Jan 1, 2019
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Last year, we published an article featuring the top five claims home inspectors face each year and what you can do to mitigate your risk. One year later, those allegations—water damage, roof issues, foundation defects, mold, and plumbing problems—continue to be common. We revisit each claim type by looking at recent claims from our archives…

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Inspection assets: How to store inspection contracts, reports, photos, and videos

Dec 15, 2018
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In Massachusetts, claimants alleged that a home inspector missed over $30,000 in property damages. According to the claimants, the inspector failed to identify a bow in the exterior wall along with resulting water, structural, and pest damage. The crawlspace that exhibited most of the issues was inaccessible at the time of the inspection, and the…

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Claim 4: Mold

Dec 1, 2018
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Even if you’re not inspecting for mold—but especially if you are—it’s important to know how to avoid a mold claim. Why are mold claims common? Regardless of whether or not you decide to perform mold screenings, clients can file mold claims against you. Mold claims are the fourth most common type of allegation against home…

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Why you need an arbitration clause in your pre-inspection agreement

Nov 15, 2018
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Over a year after their inspection, one of our insureds received a letter from an attorney. The attorney alleged that the insured was negligent in performing the home inspection and failed to identify multiple defects. The letter demanded that the insured pay to cover the cost of repairs to multiple areas of the property. These…

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