Posts

How to run a successful small business with home inspector Joe Cook

Oct 1, 2019
Published under

In our Inspector Spotlight series, we take a closer look at individual inspectors making an impact on the inspection industry. Being a home inspector requires a breadth of technical expertise. When starting his business in 2001, Joe Cook, Owner and Operator of House Call North Shore in Louisiana, understood the importance of being mechanically minded.…

Read More

“You Didn’t Do Your Job”: A Home Inspection Insurance Pre-Claim

Oct 1, 2019
Published under

The following is a real home inspection insurance pre-claim from our archives. To protect the insured’s identity, all identifiable characteristics—including names, associations, and locations—have been omitted or removed. The Complaint While on a cruise just two months after the original inspection date, James Johnson received a call from not the home inspection client but the client’s…

Read More

With A Little Help From My Friends: A Home Inspection Insurance Pre-Claim

Sep 15, 2019
Published under

The following is a real home inspection insurance pre-claim from our insurance claim archives. In order to protect the insured’s identity, all identifiable characteristics—including names, associations, and locations—have been omitted or removed. A year after their inspection, a client began to perform renovations to their recently purchased property. Upon removing some exterior siding by the…

Read More

Top 5 General Liability Claims Against Home Inspectors

Sep 1, 2019
Published under

If you’ve followed our series on the top claims against home inspectors, you know that most industry allegations involve errors or omissions, which mean they are filed against inspectors’ E&O coverage. (For those of you who’ve missed them, check our articles on the industry’s top claims here. We recommend starting with the Top 5 Claims.)…

Read More

Claim 12: Windows

Sep 1, 2019
Published under

Four months after completing an inspection, a home inspector received a series of text messages from his clients, the home buyers. In the texts, the inspection clients alleged that their home inspector had failed to report wood rot and subsequent leaks in seven windows on the property. The clients did not provide any information regarding…

Read More

How to improve your marketability with referring party indemnification

Aug 15, 2019
Published under

During a recent home inspection, you missed the polybutylene pipes in the attic. When your clients, the home buyers, discovered your error, they were furious. They didn’t just sue you; they sued everyone involved in the home’s sale. That included the real estate agent that referred the job to you. What is referring party indemnification?…

Read More

Claim 11: Septic

Aug 1, 2019
Published under

Three months after completing an inspection, a home inspector received a letter from his client’s attorney demanding that he pay to repair “the failed septic system” and a number of other defects his clients had found in their new home. The letter ordered the inspector to inform his insurance company, so he did. But, since…

Read More

3 most common insurance policy pitfalls

Aug 1, 2019
Published under

Did you know that not all insurance policies are created equal? Or that policies can exclude some business practices? If you don’t know the ins and outs of your policy, you could end up buying less coverage than you need. In this article, we go over three of the most common insurance policy pitfalls plaguing…

Read More

How to protect your tools and equipment

Jul 15, 2019
Published under

Earlier this year, one of our insured home inspectors sent his radon monitor in for calibration. When the servicing was complete, the manufacturer shipped the monitor back to the home inspector. But, when the inspector returned home, the radon monitor was nowhere to be found. The inspector put in a claim with the radon monitor…

Read More

Claim 10: Electrical

Jul 1, 2019
Published under

Four months after his inspection of an older home, a home inspector received a letter in the mail from his former clients, who, due to concerns about the age of their newly purchased and first home, had a licensed electrician assess the property’s wiring after the initial home inspection. According to the electrician, there were…

Read More